Your personal information matters to us. Read bdtaka's Privacy Policy to learn what data we collect, why we collect it, and how we keep it safe.
Bdtaka believes data protection is not just a legal obligation — it is an ethical responsibility toward our users.
All your data and transactions are secured with 256-bit SSL encryption. Third parties have no way to read or steal your data.
Bdtaka never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.
We only collect the information strictly necessary to provide our services — bdtaka never asks for excessive or unnecessary data.
Everything we collect and why is clearly stated in this policy. No hidden terms, no fine-print traps.
You have the right to view, correct, or request deletion of your data at any time. We honor those requests promptly.
Your data is stored on secure servers. Data protection is ensured through access controls, firewalls, and regular security audits.
This Privacy Policy applies to all bdtaka services, mobile apps, and websites. By using bdtaka, you are considered to have agreed to this policy.
One of the core principles of bdtaka's Privacy Policy is minimal data collection. We only collect information that is strictly necessary to provide you with a quality experience. A detailed breakdown of what we collect is provided below in three categories.
1. Registration & Identity Information: When you open an account with bdtaka, we collect —
2. Transaction & Financial Information: To process your deposits and withdrawals, we collect —
3. Technical & Usage Information: Automatically collected to maintain platform quality and ensure security —
Bdtaka never stores your full national ID number, bank account number, or complete card number. Documents submitted during the KYC process are kept in encrypted form after verification.
Bdtaka uses collected data only for specific, legitimate purposes. No data is ever used beyond its approved scope. The key reasons we use your data are outlined below.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & mobile number | Account Verification & Login Security | Contractual necessity |
| Date of Birth | Age verification (confirming 18+) | Legal Obligation |
| Transaction Information | Payment Processing & Record Keeping | Contractual necessity |
| Betting History | Bonus eligibility and responsible betting monitoring | Legitimate Interest |
| IP & Device Information | Fraud Prevention & Security | Legitimate Interest |
| Email Address | Sending Important Notifications | Consent |
We also use collected data to analyze overall platform usage patterns — always in anonymized form, with no intent to identify individuals. This information helps improve the user experience before new features are rolled out.
Bdtaka may use your personal data to send you relevant offers and bonus notifications tailored to your preferences. You can opt out of such communications at any time.
The most important thing to know about bdtaka's Privacy Policy is this — we never sell your data. Not ever. In certain limited circumstances, however, we may need to share specific information with designated third parties.
Data may be shared with:
Who your data will not be shared with:
If bdtaka ever merges with or is acquired by another business, users will be notified in advance and their data will continue to be protected under this Privacy Policy.
The bdtaka website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your experience.
Cookies we use:
You can manage or disable cookies from your browser settings. Please note that turning off essential cookies may affect the functionality of certain platform features.
Bdtaka does not use third-party advertising cookies or cross-site tracking cookies. Tracking your browsing habits to serve ads on other sites goes against our policy.
Bdtaka uses multi-layered security to keep your data safe. Even if one layer is compromised, the others continue to protect your information.
No one can guarantee 100% security on the internet. However, in the event of a data breach, bdtaka will act immediately and notify affected users as quickly as possible.
Bdtaka believes you should have full control over your own data. Your key rights are outlined below.
You may request to see all the information we hold about you. We will provide a complete copy within 30 days.
If any of your information is incorrect, you can request a correction. We'll update it as soon as possible.
After closing your account, you may request deletion of your data. Some information may need to be retained for a specified period where required by law.
You may object to the use of your data for specific purposes (such as marketing), and we will honor that request.
You may request a download of your data in a machine-readable format (JSON/CSV).
In certain circumstances, you may request that processing of your data be temporarily restricted.
To exercise any of the rights above support@bdtaka.bizemail us at or Help Center Get in touch. Once your identity is verified, we'll process your request in a timely manner.
Bdtaka does not retain any data longer than necessary. Retention periods for each data type are listed below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Transaction Records | 5 years after account closure | Legal Obligation |
| KYC Documents | 3 years after account closure | Regulatory requirement |
| Communication Logs | 1 year | Service Quality Review |
| Technical Logs | 90 days | Security Analysis |
| Betting History | 2 years after account closure | Dispute Resolution |
Once the retention period ends, data is permanently deleted or anonymized so that no individual can be identified.
Bdtaka may update this Privacy Policy from time to time — due to new service launches, changes in law, or technical improvements. When changes occur, we will take the following steps.
To request a copy of a previous version of this policy, contact us at support@bdtaka.biz — we'll be happy to provide it.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We're always ready to assist you.
For privacy-related complaints, we aim to provide an initial response within 48 hours and a full resolution within 7 business days.
This Privacy Policy is written in Bengali, and the Bengali version shall be considered definitive for any interpretation. The laws of Bangladesh govern the resolution of any disputes.
Answers to the questions our users ask most